This entitles you to receive free product releases within the contracted period term of purchase. A Support Supervisor will track the progress of your inquiry and as needed engage all appropriate specialists, making sure that your requirements are being met in a timely manner.Īs an additional service it is possible to purchase a 1, 2 or 3 year upgrade assurance. Paragon Enterprise Level Support Services are included in most of our business products as extended support service and minimizes effort, saves your time and resources plus increases efficiency at the same time.ĭedicated support engineers will be responsible for direct assistance and guidance through all support related issues. Per-Incident Support service offers some of the same benefits as Extended Support, only for a single support issue. Support services can also be purchased on a per-incident basis. Complimentary Support offers you free technical support for your product valid for the two most recent releases. By continuing to browse the site, you agree to our use of cookies. This website uses cookies to ensure you get the best experience on our website.
